To maintain good standing, the following account procedures apply:
C.O.D.
Customers are required to pay at pickup. COD parts to be delivered must be paid NO LATER THAN the day before the set delivery date. Unpaid items will not be released to employees picking up and will not go on the delivery truck if unpaid. It is the Customers sole responsibility. White’s Wearparts Ltd. will not call for a reminder to pay.
30 Days Past Due
A reminder notice will be sent regarding the outstanding balance.
60 Days Past Due
Our office will contact the customer by phone to review the outstanding balance and request immediate payment.
90 Days Past Due
The account will be placed on hold/suspended, and no additional orders, services, or shipments will be processed until the past-due balance is paid. Interest charges may apply.
120 Days Past Due
The account will be referred to a third-party collections agency, and the customer will be responsible for any associated collection or legal fees where permitted by law. The account will be modified to “NO SALE ALLOWED” and the account will be suspended indefinitely.
Customer Pickups
Parts ordered are required to be picked up NO LATER THAN 30 days from their arrival date. After that the parts will be returned to Inventory. Restocking fees will apply.
White’s Wearparts Ltd. reserves the right to revoke or modify credit privileges at any time based on payment history.